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| en:hy:faq [2019/09/20 21:56] – [3.5. Coach reports and rejected players are not inserted automatically.] Mackshot | en:hy:faq [2024/01/22 06:50] (current) – [2.7 I cannot finish the dialog because saving fails] Mackshot | ||
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| <note tip>We really recommend to use the automatic sync, because this is the only way to ensure that everything is updated correctly.</ | <note tip>We really recommend to use the automatic sync, because this is the only way to ensure that everything is updated correctly.</ | ||
| + | ==== - I cannot finish the post sync dialog because saving fails ==== | ||
| + | |||
| + | If you cannot finish the post sync dialog here are some advises: | ||
| + | * Maybe it is just a temporarily glitch. Please have a try again later. | ||
| + | * Please have a look at the browser error console, maybe you find a useful information there. | ||
| + | * Try to disable all browser addons/ | ||
| + | * Try another browser. | ||
| + | * Try to disable you anti-virus software (only temporarily!!!) | ||
| + | * Try another pc, maybe a friend of a friend/ | ||
| + | |||
| + | Nothing has worked? Report a problem with stating the error in the browser error console. | ||
| + | ===== - Teams ====== | ||
| + | ==== - I deleted my team on Hattrick but it is still here on HY ==== | ||
| + | We do not automatically delete your team on HY when you delete it on Hattrick since we want to enable you to see your old (financial) data. If you create a new Team on Hattrick it will be removed automatically. If you want to get rid of it, go to your account settings on HY and press the corresponding button. | ||
| + | |||
| + | ==== - How can I re-order my teams? ==== | ||
| + | The teams are ordered in the same manner as on Hattrick. Right now there is no option to re-order your teams. We may will introduce this option later. | ||
| ===== - Miscellaneous ====== | ===== - Miscellaneous ====== | ||
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| ==== - Coach reports and rejected players are not inserted automatically ==== | ==== - Coach reports and rejected players are not inserted automatically ==== | ||
| There are no CHPP data from HT about coach reports and rejected players. Thanks to Foxtrick cooperation we are able to get these information from HT via Foxtrick. To use this comfort make sure, that you have installed the latest Beta of Foxtrick and enabled interaction of Foxtrick with HY (you have to accept, that Foxtrick is allowed to communicate with hattrick-youtclub.org. | There are no CHPP data from HT about coach reports and rejected players. Thanks to Foxtrick cooperation we are able to get these information from HT via Foxtrick. To use this comfort make sure, that you have installed the latest Beta of Foxtrick and enabled interaction of Foxtrick with HY (you have to accept, that Foxtrick is allowed to communicate with hattrick-youtclub.org. | ||
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| If there is no " | If there is no " | ||
| + | ===== 4. Stuck in Authentication with Hattrick (endless loop) ===== | ||
| + | |||
| + | Sometimes the CHPP Token for HY on Hattrick is broken and you will be stucked in a loop of endless Authentication with Hattrick. Follow this guide to resolve it: | ||
| + | |||
| + | **There is a workaround: | ||
| + | |||
| + | - Login to HT. | ||
| + | - Remove HY from the list of CHPP applications you have granted access to on HT | ||
| + | - Afterwards you should be able to grant access on HY again and use HY, finally :). | ||