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en:hy:faq [2023/11/06 18:09] – old revision restored (2023/11/06 18:04) Mackshoten:hy:faq [2024/01/22 06:50] (current) – [2.7 I cannot finish the dialog because saving fails] Mackshot
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 <note tip>We really recommend to use the automatic sync, because this is the only way to ensure that everything is updated correctly.</note> <note tip>We really recommend to use the automatic sync, because this is the only way to ensure that everything is updated correctly.</note>
  
 +==== - I cannot finish the post sync dialog because saving fails ====
  
 +If you cannot finish the post sync dialog here are some advises:
 +  * Maybe it is just a temporarily glitch. Please have a try again later.
 +  * Please have a look at the browser error console, maybe you find a useful information there.
 +  * Try to disable all browser addons/extensions - these can cause such kind of problem.
 +  * Try another browser.
 +  * Try to disable you anti-virus software (only temporarily!!!)
 +  * Try another pc, maybe a friend of a friend/colleague in another network.
 +
 +Nothing has worked? Report a problem with stating the error in the browser error console.
 ===== - Teams ====== ===== - Teams ======
 ==== - I deleted my team on Hattrick but it is still here on HY ==== ==== - I deleted my team on Hattrick but it is still here on HY ====
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 If there is no "Save" button, export your settings somewhere safe, remove Foxtrick and reinstall it. If there is no "Save" button, export your settings somewhere safe, remove Foxtrick and reinstall it.
  
-===== 4. Login with Google not working properly ===== +===== 4. Stuck in Authentication with Hattrick (endless loop)  =====
- +
-When using 'Login with Google' on HT-side the data exchange between HY and Hattrick via CHPP (using oAuth) does not work correct since mid of 2023. You will end in a loop of granting HY CHPP permissions.+
  
-We have reported that issue to HT on June 26th, 2023 and are still waiting for a response from HT. Feel free to report that issue to your local GM as well.+Sometimes the CHPP Token for HY on Hattrick is broken and you will be stucked in a loop of endless Authentication with Hattrick. Follow this guide to resolve it:
  
 **There is a workaround:** **There is a workaround:**
  
-  - Switch from Google Login to regular Login on HT.+  - Login to HT.
   - Remove HY from the list of CHPP applications you have granted access to on HT   - Remove HY from the list of CHPP applications you have granted access to on HT
   - Afterwards you should be able to grant access on HY again and use HY, finally :).    - Afterwards you should be able to grant access on HY again and use HY, finally :). 
 
en/hy/faq.1699290567.txt.gz · Last modified: 2023/11/06 18:09 by Mackshot