Differences

This shows you the differences between two versions of the page.

--- en:faq [2011/05/24 12:43] – [By the import of a player, why was my scout not shown?] ilmini
+++ en:faq [2013/01/20 15:54] (current) – removed Mackshot
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-====== FAQ ======
-===== Why was my new player not automatically recognized? =====
-Unfortunately, not all information can be downloaded directly from Hattrick, so players must be registered manually (once only). However, this can be done quickly using copy & paste.
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-<note tip>Import players -> [[manual#Import players|How do I import players?]]\\
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-What can be downloaded with CHPP? -> [[http://www.hattrick-youthclub.org/site/chpp_info|CHPP-Info]]</note>
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-===== By the import of a player, why was my scout not shown? =====
-After you have added the sourcecode of your player (during the importing process) we check when the player was added to your Youth Academy. You are subsequently only shown scouts that were active, at this time.  If wrong scout is shown, against a player or no scout, at all, then check if the correct dates are showing against the actual scout used (es muss vor dem Zeitpunkt liegen wo du den ersten Spieler mit dem Scout gescoutet hast) und passe es ggf. an.
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-===== A coach comment was not recognized, what should I do? =====
-This may happen for a few reasons:-
-  * The player was not in the line up for the applicable match... -> [[faq#Why was my player not shown in the line-up?]].
-  * You did not copy the comment completely. For example, part of a comment is missing; maybe from the beginning or the end. Our program requires the whole comment to recognize it\\
-<note important>If you have checked both of these and there is still a problem, it will probably be because of a new or updated coach comment. If so, please contact the appropriate translator. -> [[http://www.hattrick-youthclub.org/site/team|HY-Team]]</note>
-===== Why was my player not shown in the line-up? =====
-Possible reasons: with regards to copy and paste imports:\\
-  * You have not yet imported the player into Hattrick Youthclub or the import was done after you have synchronized the match.
-  * The player received a red card. If this is the case, then, unfortunately, it is not possible to put him in the line-up because we do not receive the necessary information from Hattrick. This means you need to add the performance of this player and the time he was sent off manually.
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-Possible reasons: with regards to manual input of players\\
-  * You may have entered an incorrect start date for the player's entry into your academy (and this date is later than the date of the match).
-  * The player's name has been spelt wrong.
-<note tip>How to -> [[manual#Add Performances Manually]]\\
-->[[Manual#Sending-offs and Substitutions]]</note>
-<note>What can be downloaded with CHPP? ->[[http://www.hattrick-youthclub.org/site/chpp_info|CHPP-Info]]</note>
-<note important>If you still have problems, please fill out a 'bug-report' for the applicable match! -> [[manual#Report a bug|How do I report a bug?]]</note>
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-<note tip>The manual can be found [[en:manual|here]]!</note>