FAQ

Unfortunately, not all information can be downloaded directly from Hattrick, so players must be registered manually (once only). However, this can be done quickly using copy & paste.

This may happen for a few reasons:-

• The player was not in the line up for the applicable match… → Why was my player not in the line up?.
• You did not copy the comment completely. For example, part of a comment is missing; maybe from the beginning or the end. Our program requires the whole comment to recognize it
  

Possible reasons: with regards to copy and paste imports:

• You have not yet imported the player into Hattrick Youthclub or the import was done after you have synchronized the match.
• The player received a red card. If this is the case, then, unfortunately, it is not possible to put him in the line-up because we do not receive the necessary information from Hattrick. This means you need to add the performance of this player and the time he was sent off manually.

Possible reasons: with regards to manual input of players

• You may have entered an incorrect start date for the player's entry into your academy (and this date is later than the date of the match).
• The player's name has been spelt wrong.